FAQ

The following information below provides answers to some
of the frequently asked questions we encounter on a day to day basis
There are literally dozens of different ways a computer can become infected with spyware, viruses, and other malware. The following document contains is a list a number of these infection methods; listed in the order we believe to be most to least common..

1. Accepting with out reading
By far one of the most common ways a computer becomes infected is when a user accepts what they see on the screen without reading the prompt before proceeding.

2. Opening email attachments
Computers can become infected when users open e-mail attachments that contain malicious code. Even if the message is from a co-worker, friend, or family member, always use caution before opening a link or downloading an attachment. As a general rule, do not open e-mail you were not expecting to receive.

3. Not running the latest updates
Many of the updates, especially those associated with Microsoft Windows, are security oriented. Always keep your operating system and programs up to date. In addition to running operating system updates, the plug-ins associated with your browser can often contain security vulnerabilities. To make sure you have the latest versions, run windows updates and for checking installed plug-ins and their versions.

4. Pirating software, music, or movies
If you or someone on your computer is participating in a bit torrent program or some other unlawful exchange of copyrighted music, movies, or software, you may be at risk. Sometimes these files and programs contain viruses, spyware or malicious software in addition to what you believe your are downloading.
Hard drives form the basis of our computing. The use of computers comes down to manipulating data, and the hard drive is, of course, where we store all our data; family albums, music, work documents, email, the list goes on.
Most of the components in your computer are electronic devices. They don't fail with time like a mechanical device such as a car. But your hard drive is one of the few mechanical devices used in modern computing, and as such, it's destined to die eventually.

Logical Failures
Logical failures occur when the electronics of the hard drive failure or the software (firmware) has a problem. This kind of failure is usually the cheapest and easiest to have fixed. Unfortunately, it's also an uncommon failure.

Media Failures
If the hard drive has been handled roughly, or the magnetic platters are scratched, have read/write errors or low-level formatting problems, this is a media failure. These are also relatively uncommon. Once the platters are scratched, the data should be considered scrapped.

Head Failures
A head failure occurs when the read/write head crashes into the platters (the head crash), has an "improper flying height" or the wiring between the logic board and the head is faulty -among other failures related to malfunction of the read/write head. This is a common failure. The head crash is particularly nasty.

Mechanical Failures
Mechanical failures probably make up the bulk of hard drive failures. The motor burns out, the drive overheats, bearings get stuck -the kind of thing you'd expect to find when a car fails. These can be nasty but if the failure didn't affect the platters, you might have a chance of recovery, but at a cost.
If a once-fast computer has slowed to a crawl, you can't really blame the hardware. Sure, you may be able to improve speed by adding RAM, upgrading the CPU, or replacing the hard drive with an SSD. But none of those solutions--all of which cost money--address the underlying problem. Your hardware isn't underpowered. It's overloaded.

Cleaning out Windows will very likely speed up a PC. And no, We are not suggesting reinstalling the operating system. There are less drastic fixes that our techs can preform to get you back up to speed.
Do you have a question that you would like an answer to? We would love to help you out and feature it here!
Do you have a question that you would like an answer to? We would love to help you out and feature it here!
Do you have a question that you would like an answer to? We would love to help you out and feature it here!
Do you have a question that you would like an answer to? We would love to help you out and feature it here!
Do you have a question that you would like an answer to? We would love to help you out and feature it here!
Do you have a question that you would like an answer to? We would love to help you out and feature it here!
Do you have a question that you would like an answer to? We would love to help you out and feature it here!
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